Quality Policy

We aim to achieve Total Customer Satisfaction through:

• Individual and team commitment;
• Service quality and delivery as per customer requirement;
• Optimum utilization of resources;
• Commitment to continual improvement by self-evaluation and reviews, and
• Regular advancement of technology by acquiring the latest equipments.

Thereby, we seek to sustain the growth of our business and maintain leadership in the web services industry.


Quality Control

Uniformity in the quality of web services plays a critical role for the result of the services. Therefore, it is of top priority at Eprayas.com. In addition to the continuous technological improvements, a quality control department is perpetually on its toes to ensure that quality remains top priority. Every parameter of quality is strictly adhered to, including those specified by the customer. Here, a team of conscientious quality-control professionals closely monitor every stage of presentation. The result: from concept layout to the finished presentation, the customer gets Eprayas.com's quality assured web solutions.

ERP System

• Towards Total Efficiency
  
  The Enterprise Resource Planning System at Eprayas.com binds both the production units and their staff into one efficient and networked family. It not only helps Eprayas.com in providing online information to all of its clients but coordinates the entire work flow and augments control throughout the purchase, production, marketing and finance functions. It is an asset in which the company has made considerable investment and the rise in the customer satisfaction levels have been the reward.
  
  
• People Commitment
  
  "Machines don't try harder, people do!" is an old edge in the corporate world. It's also a belief that we've taken to heart at Eprayas.com. Therefore, the addition of every software or technology is looked upon as an opportunity to up-grade employees' skill levels and knowledge. Besides, regular training programs, judicious incentives and other employees benefit schemes always keep competence levels and employee morale high at Eprayas.com.